Gaynelle Morais

Interior Designer

ABOUT ME

Goal-oriented, highly motivated Interior Design student passionate about sustainable and eco-friendly solutions for beautiful, unified environments, whether at home, in the corporate world, in restaurants, hospitals, fitness centers, or libraries. Confident, eager to learn, and open to new challenges. Trained in Photoshop, Microsoft, and CAD.

EDUCATION

HIGH SCHOOL DIPLOMA

• Carmel Indian School, Kuwait (2007 - 2019)

HIGH SCHOOL DIPLOMA

• Indian Community School, Kuwait (2019- 2021)

BACHELORS DEGREE (HONS)

• Norwich University of the Arts (2021 - 2024)

Work Experience

TEAM LEADER

Mountain Warehouse, Norwich (2025- Ongoing)

• Led and supervised a high-performing team of 14 staff members to consistently achieve sales and service targets

• Created and managed standard plans using zoning charts and time-management strategies to optimize daily operations

• Applied strong observational skills to assign team members to tasks based on individual strengths and performance

• Handled cash operations, banking procedures, and financial reconciliation with accuracy and accountability

• Managed stock control, organization, and replenishment to ensure efficient store flow and availability

• Achieved the highest Average Transaction Value (ATV) and top customer email sign-ups within the store

• Took full responsibility for stock organization, operational efficiency, and team productivity

SALES ASSISTANT

Mountain Warehouse, Norwich (2023- 2025)

• Delivered high-quality customer service by assisting shoppers in identifying products that matched their needs and preferences

• Maintained organized product placement across designated floor areas to ensure visual appeal, accessibility, and efficient store flow

• Processed over 150+ customer transactions accurately and efficiently, including cash and card payments

• Applied strong product knowledge to recommend suitable items, answer customer inquiries, and enhance the overall shopping experience

• Supported daily store operations by ensuring shelves were stocked, clean, and well-presented

STUDENT AND OUTREACH AMBASSADOR

Norwich University of the Arts, UK (2022-2024)

• Engaging with inquirers, answering any questions future applicants have about joining the institution, and reassuring and guiding them in their journey.

• Doing set-ups for university-related events., and building up banners.

• Building up on Communication skills by performing in-call campaigns for the university.

• Making marketing calls to future applicants

GALLERY INVIGILATOR AND RECEPTIONIST

Cavendish House, East Gallery, UK (2023)

• Engaging with art consumers, relaying information regarding the exhibition.

• Giving information about future exhibition events. Invigilating the exhibition in terms of security measures and insurance of the exhibit pieces.

• Making phone calls to inform building workers about guest arrivals.